Returns & Exchanges
We want you to be completely satisfied with your silk garments, which is why we offer a 30-day return policy for items in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your silk items and place them in the original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship the Items
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund or ship out your new exchange items within 5-7 business days.
