Frequently Asked Questions
Everything you need to know about our premium silk essentials.
What type of silk does SILKSILKY use?
We exclusively use 100% Grade 6A Mulberry silk, which is the highest quality silk available, ensuring a luxurious feel and long-lasting durability.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days, while express shipping options are available at checkout for delivery within 3-5 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, silk underwear and certain clearance items are final sale.
How should I wash my silk garments?
To preserve the natural fibers, we recommend hand washing in cold water with a pH-neutral silk detergent. If using a machine, select the delicate cycle and use a mesh laundry bag.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
Are your products OEKO-TEX certified?
Yes, our silk products are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and safe for even the most sensitive skin.